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FAQ

Questions, answered.

The short version: attorney-designed, state-specific documents — built so AI never has to guess at the law.

HOW IT WORKS
How is this different from ChatGPT?

A chatbot like ChatGPT generates text that looks like a contract — it can invent clauses, apply the wrong state's rules, and cite cases that don't exist, and it will never tell you it guessed. ArtiEsq is different: a licensed attorney designed each framework and wired in your state's law, and AI is used only to assemble that framework with your answers. You're not betting your business on a guess.

Isn't ArtiEsq AI too?

Yes — but the difference is what the AI is allowed to do. In a chatbot, the AI writes the law (and can make it up). In ArtiEsq, a licensed attorney writes the law into the framework, and the AI only fills that framework in with your answers — it never decides or invents the law. ArtiEsq is self-help software, not a law firm, and does not provide legal advice.

What is ArtiEsq, and how does it work?

ArtiEsq is an AI-powered legal document service built for small businesses. An attorney designed the frameworks and question sets for each document type. You answer a short interview — plain-language questions about your business, the other party, and the deal — and our AI assembles a complete, customized legal document in minutes. No blank template, no guesswork.

Do I need any legal knowledge to use ArtiEsq?

No. The interview walks you through every question in plain English, explains why each piece of information matters, and tells you what to do if you're unsure. If a question genuinely requires a judgment call specific to your situation, we'll flag it and recommend consulting an attorney for that point.

Is ArtiEsq a law firm?

No. ArtiEsq is a legal technology service, not a law firm, and does not provide legal advice or representation. The attorney who designed our document frameworks created them as general business tools, not advice tailored to your specific facts. For complex or high-stakes situations, consult a licensed attorney in your state.

How is ArtiEsq different from a traditional attorney?

A traditional attorney charges $300–$500+/hour to draft a document from scratch. ArtiEsq gives you a document built on the same attorney-designed logic in minutes rather than days. For routine business documents, ArtiEsq is typically the right call. For litigation, major acquisitions, or employment disputes, engage an attorney.

How is ArtiEsq different from a generic template?

A generic template is static — the same text goes to everyone. ArtiEsq generates your document dynamically based on your answers, so clauses about payment terms, governing law, liability limits, and confidentiality are built specifically for your situation. The underlying frameworks are attorney-designed, not crowd-sourced.

What types of businesses is ArtiEsq designed for?

ArtiEsq is built for small and mid-size businesses — sole proprietors, LLCs, freelancers, contractors, retailers, service providers, landlords, and local operators. Our documents cover the most common legal needs for businesses that don't have in-house counsel.

How long does it take to get a document?

Most documents take 5–15 minutes to complete. You answer the interview questions, review the generated document, and download it immediately. There is no waiting period.

Are your documents available for all 50 states?

Yes. The interview asks for your state, and the generated document reflects that state's requirements — including correct governing law language, witness and notarization guidance, and any jurisdiction-specific clauses.

DOCUMENTS
What documents does ArtiEsq offer?

ArtiEsq offers a focused library of the most common small-business legal documents: independent contractor agreements, client service agreements, non-disclosure agreements, LLC operating agreements, employment offer letters, lease agreements, bills of sale, demand letters, cease and desist letters, and more. New document types are added regularly.

Are your documents attorney-designed?

The frameworks underlying every document are designed by a licensed attorney. The clause structure, the legal logic, and the question sequences were built by someone who practices law — not assembled from generic sources. You're running an attorney-designed process that produces a customized output.

Can I customize the document after it's generated?

Yes. Paid and subscription documents come with an editable Word (.docx) file you can open in Microsoft Word or Google Docs to make changes. Free documents are provided as a PDF (editable Word is a paid feature). For significant modifications, consider having an attorney review the final version.

Can I use the same document more than once?

Yes. You can re-run the interview with different answers to produce a new version — for example, a contractor agreement for a different vendor, or a lease for a new tenant. Each run produces a fresh, independently generated document. Subscribers can do this as many times as they need.

Will my document hold up in court?

A document generated through ArtiEsq, when properly completed, signed, and (where required) notarized or witnessed, carries the same legal validity as a document drafted by an attorney. No document service can guarantee a litigation outcome — that depends on your facts, the other party's conduct, and the court.

Do you offer documents for industries with special regulatory requirements?

ArtiEsq's current library covers general small-business contracts and agreements. Highly regulated industries — licensed real estate transactions, healthcare provider agreements, financial services compliance documents — often require specialized counsel. We'll note within the interview if a document type may have heightened requirements in your industry.

Can I save a partially completed document and come back to it?

Yes, with an account. If you're logged in, your in-progress interview is automatically saved. One-time purchasers without an account need to complete the interview in a single session.

Do I need to notarize my document?

Most business contracts do not require notarization. However, certain documents — deeds, powers of attorney, some affidavits — may require notarization depending on your state. The interview will flag when notarization may be required. When it is, any notary public can handle it (many banks, UPS stores, and libraries offer this service, and online notarization is available in most states).

What is the difference between an effective date and a signing date?

The signing date is when the parties execute the document. The effective date is when the rights and obligations actually begin — it can be the same as the signing date or different (for example, if you sign today but the contract starts next month). ArtiEsq's interview asks for both when they may differ.

Can I use an ArtiEsq document for a business in another state?

Yes. Select the state where the agreement will be governed — typically where the business activity takes place. The document will reflect that state's law. If you're regularly doing business across multiple states, consider specifying a consistent governing law state in all your contracts.

PRICING & PAYMENT
How much does ArtiEsq cost?

Single documents are pay-per-document with no subscription. Many documents come in two right-sized versions: a Core version ($15) with just the core fields, or an Advanced version ($30) with the full set of options — you choose per document. Other documents are a flat $25. For businesses that need multiple documents, subscription plans give you unlimited generation for a low monthly fee. See the Pricing page.

What's the difference between the Core and Advanced version of a document?

Both are complete, attorney-designed, ready-to-sign documents — the difference is scope, matched to your situation, not quality. The Core version ($15) asks only the core questions and produces a clean, straightforward document — ideal for simple, everyday needs. The Advanced version ($30) opens the full set of options and protections (non-competes, indemnification, custom remedies, detailed schedules, and more) for higher-stakes or more complex deals. You pick the version that fits when you start a document, and you can upgrade to Advanced anytime.

Is there a free trial?

Every subscription plan includes your first document free — create an account, subscribe, and generate one document on us. And with pay-per-document starting at $15, you can try a single document at very low risk before subscribing.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover). Payment is processed securely and we do not store your full card number on our servers.

Will I be charged automatically after my first purchase?

Only if you choose a subscription plan. A one-time pay-per-document purchase is exactly that — one charge, no ongoing billing. If you sign up for a subscription, it renews automatically on your billing date each month.

Is there a discount for annual subscriptions?

Yes — the Annual plan is $828/yr (equivalent to $69/mo), compared to $99/mo on Pro monthly. That's roughly 3.5 free months of service. Annual plans are billed as a single upfront charge.

SUBSCRIPTIONS
What does an ArtiEsq subscription include?

A subscription gives you unlimited document generation across our entire library, cloud storage of your documents in your account dashboard, the ability to re-run any interview with updated answers, and priority access to new document types as they launch.

How do I cancel my subscription?

You can cancel at any time from your account settings — no call required. Go to Account > Subscription > Cancel. Your subscription remains active until the end of your current billing period and you will not be charged again.

What happens to my documents if I cancel?

All documents you generated during your subscription remain accessible and downloadable from your account after cancellation. You won't lose access to documents you've already created — you just won't be able to generate new ones without an active subscription or a per-document purchase.

Can I switch from monthly to annual billing?

Yes. You can switch to an annual plan at any time — just contact us at support@artiesq.com and we'll apply the annual rate. When you switch, your billing date resets to the date of the change and you'll be billed the annual amount upfront.

Do unused documents roll over?

On the Starter plan, unused documents do not roll over month to month. Upgrade to Pro or Annual for unlimited documents without worrying about limits.

LEGAL QUESTIONS
Do I need an attorney to use ArtiEsq documents?

Not for routine business documents. Contractors, service agreements, NDAs, and similar documents are routinely handled without attorney involvement by small businesses every day. ArtiEsq makes it easy to produce a legally sound version quickly and affordably. There is no legal requirement that you use an attorney, and there is no substitute for one when the situation genuinely warrants it.

Can I have an attorney review my ArtiEsq document?

Absolutely — and for high-value agreements, we recommend it. Our documents are formatted in a way that is easy for an attorney to review quickly, which minimizes the time (and cost) of a professional review. Many users generate the document through ArtiEsq and then have an attorney spend 30 minutes reviewing it, rather than drafting from scratch.

Does completing an ArtiEsq document create an attorney-client relationship?

No. Using ArtiEsq does not create an attorney-client relationship between you and the attorney who designed the document frameworks. The service is a legal technology product, not legal representation.

What kinds of documents should NOT be done through ArtiEsq alone?

Complex or high-stakes matters typically require a licensed attorney. These include litigation documents and court filings, complex mergers and acquisitions, securities offerings, employment disputes with significant legal exposure, and documents in heavily regulated industries. We'll tell you within the interview if professional review is strongly advisable.

Are there documents that can't be signed electronically?

Under federal law (the ESIGN Act) and most state laws, electronic signatures are valid for the vast majority of business contracts. Exceptions include wills and testamentary documents, certain family court filings, and court-filed documents. ArtiEsq will flag when a document type has special execution requirements.

Is a contract valid if only one party signs it?

Generally no — a binding contract requires mutual agreement from all parties. Your ArtiEsq document will include signature blocks for all required parties. All parties must sign for the agreement to be enforceable.

What is "governing law" and why does it matter?

Governing law is the state whose laws will control how the contract is interpreted and enforced if a dispute arises. ArtiEsq sets governing law based on the state you indicate during the interview. This matters because contract law varies by state — what's enforceable in one state may be read differently in another.

Who can witness my document?

Most contracts don't require a witness. When a witness is required (e.g., wills, certain deeds), the witness should be a neutral third party — someone with no financial interest in the agreement who is not a party to it. Your document will include witness signature lines when applicable.

ACCOUNT
Do I need an account to use ArtiEsq?

You can generate and preview a document without an account. To download, save, and access your documents later, you'll need a free account. Creating an account also activates your document history and enables subscription billing.

How do I reset my password?

Go to the login page and click "Forgot Password." Enter your email address and we'll send a reset link. The link expires after 24 hours for security.

Can I have multiple users on one account?

Currently, ArtiEsq accounts are single-user. If you need multi-user access for a team, email us at support@artiesq.com and we'll work with you on a solution.

Where are my documents stored, and how do I access them?

All documents are stored securely in your ArtiEsq account under the "My Documents" dashboard. You can log in from any device to download, view, or re-generate them. Documents are stored in the cloud with encrypted storage.

DOWNLOADS & FORMATS
What file formats are my documents available in?

Paid and subscription documents download as a PDF, an editable Word (.docx) file, and plain text. PDF is best for signing and sharing; Word is best for editing or having an attorney make redlines. Free documents are available as a PDF — editable Word and text downloads are a paid feature.

Can the other party sign the document electronically?

Yes. ArtiEsq has built-in e-signature ($10 per send, powered by Dropbox Sign), or you can download your document and use any major e-signature service. E-signatures are legally valid for the document types ArtiEsq produces.

Do I need to print my document on legal-size paper?

No. In virtually all cases, standard 8.5" x 11" paper is perfectly acceptable for business contracts. The interview will note any exceptions where specific formatting is required.

Can I upload a document I already have and edit it through ArtiEsq?

Currently, ArtiEsq generates documents from its own attorney-designed frameworks. Uploading and editing an external document is not a current feature. If you need to make changes to a document you've generated, download the Word version and edit it directly.

PRIVACY & SECURITY
Is my personal and business information secure?

Yes. ArtiEsq uses industry-standard SSL/TLS encryption for all data transmission. Your document data is stored in encrypted cloud storage. Payment processing is handled by a PCI-DSS-compliant payment processor — we never store your full card number.

Do you sell or share my information with third parties?

No. ArtiEsq does not sell, rent, or share your personal or business information with third parties for marketing purposes. We may share data with service providers that support our platform (payment processors, cloud storage) under strict confidentiality obligations.

Is the information I enter into my documents confidential?

Yes. The answers you provide during the document interview are used solely to generate your document and are stored in your account. They are not shared with other users, disclosed to third parties, or used for advertising. Note: unlike attorney-client communications, information submitted to ArtiEsq is not protected by attorney-client privilege.

What happens to my data if I delete my account?

If you delete your account, your documents and personal data are removed from our active systems in accordance with our data retention policy. Download any documents you want to keep before deleting your account. Questions? Email support@artiesq.com.

REFUNDS & GUARANTEES
What is ArtiEsq's refund policy?

If you're not satisfied with a document purchase, you may request a refund within 30 days for documents you have not yet downloaded. Once a document has been downloaded, it is considered used and is not eligible for a refund. Subscription refunds are available within 30 days of a new billing period if you have not generated any documents during that period. To request a refund, email support@artiesq.com.

Is there a satisfaction guarantee?

Yes. If your generated document has a material error — meaning it contains incorrect content based on the answers you provided — email support@artiesq.com within 30 days and we will correct the error or issue a full refund.

What if I made a mistake in my answers and the document is wrong?

The fastest fix is to re-run the interview with the corrected answers and generate a new document. Subscription users can do this at no extra charge. For per-document purchasers, email support@artiesq.com and we'll work with you on a resolution.

Do you guarantee that my document will be legally enforceable?

We guarantee that your document is built on attorney-designed frameworks, reflects the state law you indicated, and is structurally complete for its document type. We cannot guarantee enforceability in a specific dispute, because enforcement depends on facts and circumstances unique to every situation. No document service can guarantee a court outcome.

What if I have a question or issue that isn't covered in this FAQ?

Email us at support@artiesq.com and we'll get back to you as soon as possible. We stand behind our product and will make it right.

E-SIGNATURES
Does ArtiEsq support e-signatures?

Yes. Every document you generate has a "Send for E-Signature" option on the download page. Enter the name and email of each signer, and they'll receive a signing link by email. You can add up to 5 signers per document. E-signatures on ArtiEsq are powered by Dropbox Sign (formerly HelloSign), one of the most trusted e-signature platforms.

Are e-signatures on ArtiEsq legally binding?

Yes. E-signatures are legally binding in all 50 U.S. states under the federal E-SIGN Act (15 U.S.C. § 7001) and the Uniform Electronic Transactions Act (UETA), which has been adopted by 49 states. Courts regularly uphold e-signatures the same way they uphold ink signatures for standard commercial agreements.

How much does e-signature cost?

E-signature is a flat $10 per send, available as an optional add-on on every document regardless of your plan. You are only charged when you click "Send for Signature" on the download page — there is no subscription required for e-signatures. Signing is always free for recipients; they never need an account.

Still have a question?

Ask Arti to point you to the right document, or reach the team directly.

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