Web Design & Development Contract

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Parties & Project Overview›Scope of Work & Deliverables›Change Order Process…

Parties & Project Overview12 questions

1. What type of business entity is the company entering into this document?

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2. What type of legal person or entity is the developer?

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3. What is the full legal name of the developer or development company?

4. What is the developer's business address for formal notices?

5. What is the developer's primary business email address?

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6. What type of legal person or entity is the client?

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7. What is the full legal name of the client?

8. What is the client's address for formal notices?

9. What is the client's primary contact email for this project?

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10. Which jurisdiction's law will govern this contract?

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11. In which county and state (or arbitration seat) must disputes be filed?

12. What is the name or description of this project?

Scope of Work & Deliverables9 questions

13. What type of project is this? (Select all that apply)

14. Will a proposal, statement of work, project plan, sitemap, wireframe, or feature specification be attached to the contract?

15. List the pages, templates, views, and key features included in scope

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16. Which functional features are included in the project scope? (Select all that apply)

17. Which legal or compliance pages are included in the project scope?

18. May the developer use subcontractors or specialist vendors to fulfill any part of the project?

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19. Describe any additional deliverables, outputs, or scope items not captured in the page/feature list above

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20. List anything explicitly OUT of scope for this project (one per line)

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21. How many rounds of revisions are included in the project price?

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Change Order Process3 questions

22. What is your hourly rate for change orders and out-of-scope work?

23. How must change orders be approved before work begins?

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24. Can the developer pause work on the main project while a change order is pending approval?

Timeline & Milestones5 questions

25. What is the project start date?

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26. What is the estimated project completion date?

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27. How will the project be structured into phases or milestones?

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28. Should delays caused by events outside either party's reasonable control (outages, natural disasters, illness, government action) excuse performance and extend deadlines?

29. If the client causes a delay (late approvals, late content), should the project timeline automatically extend by an equal period?

Client Responsibilities7 questions

30. Who is responsible for providing copy, images, videos, product data, policies, metadata, and translations?

31. How many days after contract signing must the client deliver all required content, images, and brand assets?

32. What license does the client grant the developer to use client-supplied materials, logos, brand assets, content, and data?

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33. How many business days does the client have to respond to a deliverable submission with approval or written feedback?

34. Will the client designate a single point of contact who is authorized to give approvals and provide consolidated feedback?

35. Who is responsible for providing access to existing systems (hosting, CMS, domain registrar, existing site)?

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36. What security rules govern the handling of credentials, admin accounts, and access removal after project completion?

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Payment Schedule8 questions

37. What is the total contract price for this project?

38. How will payments be structured?

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39. What currency and payment methods will be used?

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40. Who is responsible for applicable sales/use tax, VAT, payment processing fees, and software subscription costs?

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41. Will the client reimburse pre-approved project expenses (stock assets, licensed fonts, premium plugins, domain registration, hosting, travel)?

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42. Must the client's final payment be received before the site launches, files are transferred, or credentials are handed off?

43. What is the late payment fee for invoices not paid within the due period?

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44. How many days after invoice delivery does the client have to pay?

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Kill Fee & Abandonment4 questions

45. If the client cancels the project mid-stream, what kill fee percentage of the remaining contract value is owed?

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46. After cancellation, what rights does the client receive in completed but unpaid or partially paid work?

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47. After how many days of client non-response is the project considered abandoned?

48. If an abandoned project is resumed, will the developer charge a restart or re-onboarding fee?

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Technical Specifications7 questions

49. Which browsers will the developer guarantee compatibility with?

50. Which device categories will the developer guarantee compatibility with?

51. Will the developer commit to a specific page performance standard (load speed / Core Web Vitals)?

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52. Will the site collect, store, or process any of the following? (Select all that apply)

53. Which analytics, advertising pixels, consent tools, or tag managers will be installed?

54. Which security deliverables are included in the project scope?

55. Which SEO-related services are included in this project?

Intellectual Property7 questions

56. Who owns the custom code and design work created specifically for this project?

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57. Will the developer deliver source files, design files (PSD, Figma, Sketch), repository access, or build files?

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58. Who owns rejected designs, unused concepts, wireframes, drafts, and preliminary work?

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59. Should the contract explicitly state that the developer retains ownership of pre-existing code, frameworks, libraries, and development tools?

60. Should IP ownership or license rights transfer only upon the client's receipt of full payment?

61. After delivery, may the client modify, adapt, or hire a third party to modify the site?

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62. Can the developer display this project in their portfolio and marketing materials?

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Third-Party Services & Open Source2 questions

63. Will this project integrate third-party services, APIs, or SaaS platforms?

64. Will the project use open-source software, CMS platforms, WordPress themes, or open-source frameworks?

Hosting, Domain & Launch8 questions

65. Who will own and control the website hosting account?

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66. Who owns and controls the domain name (URL)?

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67. Describe the staging environment, backup configuration, migration plan, and DNS-change responsibilities

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68. How will the client formally approve the site for launch?

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69. What standard must the website meet for final acceptance?

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70. If the client rejects a deliverable, how must deficiencies be identified?

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71. Under what circumstances is a deliverable deemed accepted even without explicit written approval?

72. Will the developer provide client training, handoff documentation, or admin walkthrough after launch?

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Post-Launch Support & Maintenance4 questions

73. How many days after launch does the developer warranty the site against bugs at no additional charge?

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74. What does the post-launch warranty cover?

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75. What express warranties does the developer give?

76. Will the developer offer ongoing maintenance services after the warranty period?

ADA Accessibility1 question

77. What WCAG accessibility commitment will the developer make?

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Confidentiality & Non-Solicitation3 questions

78. Should the contract include confidentiality provisions?

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79. Must the developer return or permanently delete client credentials, confidential materials, and account access after project completion?

80. Should the contract prohibit the client from directly hiring or soliciting the developer's employees or subcontractors?

Dispute Resolution10 questions

81. How will disputes be resolved if the parties cannot reach agreement?

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82. What indemnification obligations should the contract include?

83. Should the contract waive consequential, indirect, special, punitive, lost-profit, and business-interruption damages?

84. Should the developer's maximum liability be capped at the total amount paid under this contract?

85. Should the prevailing party in any dispute be entitled to recover attorney's fees from the losing party?

86. Must the developer maintain professional liability (E&O), cyber liability, or general liability insurance?

87. What methods of formal legal notice are valid under this contract?

88. May either party assign or transfer this contract without the other's consent?

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89. Which standard boilerplate provisions should be included?

90. Will this document be signed electronically?optional

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